What Does Front Office Mean? This Front Office Manager job description template can help you attract the most suitable candidates to manage your reception area effectively. Explain the role of maintenance (engineering department) (10 marks) Q7. (10 marks) Q5. The following are common examples of front office. 4. Our role is to develop and assist in the implementation of the UWA safety, health and wellbeing programs in order to minimise the risk of injury, illness and property damage. The activities in operations can be divided as input, transformation process and output. Customer service is an important part of any business, and computers are essential in that function. As the front office is responsible to sell the hotel accommodations, it is a major driving force for generating revenue. Hospital is an important organization. 2) Property - Hotel Equipment, machinery, Hotel Room Supplies, fixtures & fittings, software, revenue, reputation etc.. Front Office Functions for Guest Security Computer, along with internet facility is the most powerful device that children can use to learn new skills & abilities in education. Instead, businesses can log invoices and manage payment approvals using a cloud-based software solution. Additional Questions. Role & functions of the office 1. Here we are going to discuss some of the uses of computers in various fields. The front office of investment banking, mainly deal with sales and trading, which help to boost up profit as much as possible. Computer can play an important role in enhancing the efficiency of the language teaching process, making students more creative and providing them with an individualized learning environment. 1. Front office employees should know how to pronounce the names of all marketing and sales employees. The Role of operations Management The role of operations management is to create some kind of value-added in form of goods and services by transforming a company’s inputs into output as finished goods and services. Office Automation Systems. During training, front office assistants work closely with the office manager while they learn how to perform their required tasks. The reception desk is usually the place … Staffing. (10 marks) Q6. Certify: New Report: How Companies are Overcoming AP Invoice Processing Challenges, PFL: How to Use Your CRM to Build Better Customer Experiences, SuperOffice: 10 Reasons Why Sales People Need CRM, NACHA: New NACHA Survey Shows Adoption and Awareness of Direct Deposit via ACH Continues to Build, University of Maryland University College: Basic Computer Skills Tutorial for a Windows Environment. The focal point of activity within the front office is the reception desk. As this is the most important role in the front office, employees receive the highest salary compared to staff in the same position in other industries. In the worlds of business and finance, the front office typically describes all of the functions that involve customer interaction. Office Administrator. Eventually front office desk professionals can help in establishing relevance, security, sustainability, scalability, efficiency and offer simplicity by staying up-to-date, build trust when by protecting personal information, celebrating green processes, automate transactions, quickly attending to guest requirements and focusing on guest experience & satisfaction, through tailor-made apps which … With the introduction of computers, the business world was changed forever. An office manager is requested to recruit and select the office staff by the top management. Computer, along with internet facility is the most powerful device that children can use to learn new skills & abilities in education. As this is the most important role in the front office, employees receive the highest salary compared to staff in the same position in other industries. (Source: travelvisabookings.com) A request for accommodation by the guest in a hotel for any particular period is called reservation. Stephanie Faris is a novelist and business writer whose work has appeared on numerous small business blogs, including Zappos, GoDaddy, 99Designs, and the Intuit Small Business Blog. The activities in operations can be divided as input, transformation process and output. Cloud technology has made it easier to view and edit files from anywhere since they can be stored on a remote server accessible from any approved device. Computer can be used at home in the following ways. 1.2. Definition: Front office is the division of the company that has a direct contact with the clients, such as the corporate finance personnel in a financial services company. Computers help businesses to collect manages, calculate, arrange, and visualize customer data and information by us computer applications such as Microsoft word, excel, lower PowerPoint, and tally. Front Office Department plays a vital role in a hotel, and it is the face of a hotel or hospitality establishment. Uses of Computer at Home. We can use computer for the administration of a hospital. Department that f.o co-ordinates Front office Lobby Telephone operator Sales and marketing Accounts housekeeping Stores Room service Engineering www.indianchefrecipe.com 16. THE ROLE OF MEMORY IN THE COMPUTER Ultimate Memory Guide. Computer workstation ergonomics. This is contrasted with back office functions that provide services such as administration, operations and technology that don't interact with the customer. Promptly informing the front office of the housekeeping status room is a tremendous aid in getting guests who arrive early registered, especially during high-occupancy or sold-out period. The office is the centre of all business activities, whether it is located in one room or several rooms, and needs a certain amount of information in order to function properly. Front office staffers typically have the most direct contact with clients. Reservationists are the employees responsible for accepting or rejecting the reservations made by the guests from different modes such as telephone, e-mail, fax, letters, etc Traditionally, front office staff are the folks in contact with the consumers or clients, while the back office staff are the people behind-the-scenes working in administrative or support roles. The front office manager will then report it to the GM or resident manager The security manager should also be informed immediately The police … You can also pull reports from your CRM to learn more about your overall customer base. Front Office Assistant Salary and Outlook The Bureau of Labor Statistics (BLS) shows that secretaries and administrative assistants earned $37,870 median income annually, $18.21 hourly, in 2017. Explain the role of front office in a hotel See answer The front office of a hotel is to do things like help , guests , check guests in , answer phones , make reservations for people , etc.. onecrazygoober onecrazygoober Answer: to make sure randos werent going in the rooms, stealing suff, and not paying. Explain various services a hotel offers to its guest. REPORTS TO: Assistant manager or General manager POSITION SUMMARY: Directly supervises all front office personnel and ensures proper completion of all front office duties. To learn more, view our, Asia-Pacific Journal of Innovation in Hospitality and Tourism APJIHT, HOTEL MANAGEMENT’S PERCEPTIONS ON THE CONTRIBUTION OF ICT SYSTEMS TO REVENUE AND COST MANAGEMENT IN ZIMBABWE. The front office manager must first consider the attitudes of the front office staff. Q&A • 1.what are front areas of front office • 2.What are the back areas of front office • 3.what are the sections of front office www.indianchefrecipe.com 15. The Main Security Functions of the Front Office is protecting the Guests and Property. For example, in a retail scenario, front office functions might include sales transactions, informational resources, and all customer service activities. An office administrator has the responsibility of ensuring that the administrative activities within an organization run efficiently, by providing structure to other employees throughout the organization. To make things easier, office owners invest in label makers that allow you to produce multiple labels in a short time. It is the first and the last departmen… As this department is located around the foyer area of the hotel and is visible to the guests, patrons and visitors, they are collectively called “Front Office”. Greeting guests and customers and answering phones are core responsibilities. Office Orientation The Role and functions of the office 2. They are being developed with the hopes and expectations that they will increase the efficiency and productivity of office workers-typists, secretaries, administrative assistants, staff professionals, managers and the like. Additionally, the computer can save businesses money through making employees more efficient and providing tools that without a computer would cost too much money. Front Office Management - Night Audit - Auditing is nothing but conducting financial inspection of the organization. The fact that computers have considerably changed the lives of human beings can hardly be denied. Explain the importance of the hotel front office. All departments play an important role to make the guest feel satisfy with our service. You can download the paper by clicking the button above. Of course, in modern businesses it’s a whole lot more complicated than that, and there is often some crossover and confusion over what constitutes a front office and back office role. Define and explain the term ‘Hotel’. In hotel front office, computers are used to create bills and invoices, to monitor bookings and reservations, to check-in and check-out guests, to record guest expenditure The Role of operations Management The role of operations management is to create some kind of value-added in form of goods and services by transforming a company’s inputs into output as finished goods and services. What is the definition of front office? You may also use a computer to create and maintain a database of prospects, using that list to send email messages or make cold calls. Q3. Instead of a paper-based check you must take to the bank, you’re more likely to be paid through an automated clearing house, which means your paycheck is directly deposited into your bank account. These activities can range from being responsible for the management of human resources, budgets and records, to undertaking the role of supervising other employees. The Front Office develops and maintains a comprehensive database of guest information, coordinates guest services, and ensures guest … If you work in an office environment today, you may not remember the introduction of office work done by computer. For a hotel business, the finance management starts at the front office… The front office of investment banking, mainly deal with sales and trading, which help to boost up profit as much as possible. Customers enjoy the personalized approach, which makes them want to continue to work with you. Reviewed by: Michelle Seidel, B.Sc., LL.B., MBA. Wide acceptance of … Explain the role of front office in a hotel See answer The front office of a hotel is to do things like help , guests , check guests in , answer phones , make reservations for people , etc.. onecrazygoober onecrazygoober Answer: to make sure randos werent going in the rooms, stealing suff, and not paying. Computers have changed the way we work, be it any profession. POSITION TITLE: Front Office Manager / Front Desk Manager / FOM. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. For most businesses, the front office is the reception and sales area of the business. Some of the many uses of computers in office work are writing letters, sending emails, scheduling meetings and collaborating with co-workers and clients. In particular, discuss this group's role in the profitability of a hotel. Role of communication technology: In the 21st century, technology plays a huge role in all facets of life, we always turn to computers to access information, create and express ourselves, communicate and collaborate, and track the achievement of learning outcomes. How successfully the front office department runs is a reflection of the organization skills of the company as a whole. Front office staffers typically have the most direct contact with clients. These days the majority of us cannot imagine our lives without them. 1. We can computerize the accounting, payroll and stock system of the hospital. Here are a few reasons why your receptionist could just be the most important person in your office: 1) First impressions: Receptionists are often the first person and sometimes the only person that people have contact with when getting in touch with an organisation and their initial judgments of the business are based on their experience with this individual. Finally, the computer makes some things possible that were not even 15 years ago. For this purpose, he determines the number of staff required, their qualification and experience if any, decide the sources of recruitment, receiving applications, conduct the interviews and tests and finally select the right personnel.. 2. Therefore, it is only natural that the role of computers in education has been given a lot of importance in recent years. Computer plays a significant role in each n every field of life. This, in turn, requires a lot of labels. I. Office automation systems are among the newest and most rapidly expanding computer based information systems. CHAPTER ONE INTRODUCTION AND STATEMENT OF THE STUDY The front office has traditionally been thought of as a check-in, check-out point by the guest. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. In these roles, the receptionist must establish and maintain rapport. No matter what type of business you’re in, chances are you use a computer for a large part of it. Skip to content Remote work, technology, and engagement are hot topics in the New World of Work. For this purpose, he determines the number of staff required, their qualification and experience if any, decide the sources of recruitment, receiving applications, conduct the interviews and tests and finally select the right personnel.. 2. And the computer is the 1st and main tool in business that generates and manages profits. Paper can be scanned into a document management system where it can easily be accessed when needed. Answer:Front Office Department plays a vital role in a hotel, and it is the face of a hotel or hospitality establishment. In these roles, the receptionist must establish and maintain rapport. Front office is a department or team that interacts with the customer and/or directly generates revenue. Answer (1 of 3): The front office department is extremely important because in most cases the front desk is the first thing that a visitor will see. This front desk representative job description template is optimized for posting on online job boards or careers pages and easy to customize for your company. It appears that you are using AdBlocking software. For most businesses, the front office is the reception and sales area of the business. Front office and guest safety and Security Published on June 2, 2015 June 2, 2015 • 23 Likes • 1 Comments In a sense, the front office department is an introduction to the company. Complaints are business opportunities or threat. Academia.edu no longer supports Internet Explorer. Computers have taken industries and businesses to a whole new level. A front desk office assistant has a variety of duties. It can be defined as a front of the housing department located around the foyer and the lobby area of a hospitality property. The terms Front Office and Back Office are generally used to describe the parts of the company (or of its information system) that are dedicated, respectively, to the direct relationship with the client and proper management of the company.. To browse Academia.edu and the wider internet faster and more securely, please take a few seconds to upgrade your browser. This has extended to mobile devices, which professionals now use to read and respond to email, access business files, update social media and more. Role of computers in Education. It is the first and the last department where a guest interacts. The part of this department are Front Office Manager, Assistant Front Office Manager, Front Desk Representative, Night Auditor, Cashier, Reservationist and Telephone Operator. Using computers and software, businesses use information technology to ensure that their departments run smoothly. Briefly explain the following: 1. The front office then updates the room’s status to ‘vacant and ready’. According to the Reference for Business Web site, computers in the office increase productivity not only in areas such as word processing, data management and information access, but also in information creation, collation and ultimately storage. Available in. The office is the centre of all business activities, whether it is located in one room or several rooms, and needs a certain amount of information in order to function properly. The front office is the section of a financial firm responsible for functions such as: Sales Trading Mergers and Acquisitions Advisory The front office is the client-facing part of the firm and includes the roles which focus on working with and for clients, rather than in support, risk, compliance and operations roles. Front Office, Its Functions and Co ordinations with Various Departments Front office. Front Office/Back Office. Office Orientation The Role and functions of the office 2. • The front office is informed regarding any items that have been lost or found, so that have property can be returned to the guest. Enter the email address you signed up with and we'll email you a reset link. The front office department is the most visible department in a hotel. In small hotels or accommodation establishments the room sales and reservations are also handled by the front office. Many are also responsible for reading and sorting company emails, typing or transcribing letters, and managing online filing systems. It is the first and the last department where a guest interacts. Computer skills often play an important part in the role of a receptionist. If you have a large client base, you likely have a customer relationship management system that houses all of their information. Employees & others. Gone are the days of conducting bookkeeping using a paper-based ledger. Over the past three decades, computers have gradually replaced typewriters, adding machines and paper-based processes, giving businesses the tools they need to be more efficient and productive. Hence, communication within and out of front office department needs to … Explain how computer can be useful in medical field. The computer plays many roles in business, including communications, data storage and data analysis. If you like it please feel free to … Finding and nurturing customers is what keeps a business going. CRMs are more advanced than ever, offering insights about the contacts stored inside that can help you customize your interactions. Computer education is all about extending to its various branches of study in different fields & sectors. Payroll is also handled electronically, with many employees logging in and updating their own timesheets before submitting them for payment. And as a part of smart city technology we must understand all factors of it. She worked for the State of Tennessee for 19 years, the latter six of which were spent as a supervisor. We provide consultancy and other services to promote best practice and legislative compliance in all University and related activities. They use information technology in a number of different departments including human resources, finance, manufacturing, and security. Sorry, preview is currently unavailable. Although there are still a few holdouts, most businesses use technology to handle their accounts payable processes. The primary role of a receptionist is to perform administrative and coordination tasks at the front desk of an office or work department. Some of the many uses of computers in office work are writing letters, sending emails, scheduling meetings and collaborating with co-workers and clients. An office manager is requested to recruit and select the office staff by the top management. Copyright 2021 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. Business sales are a vital part of the computer industry, with findings from research organization Gartner showing that business trade accounted for 74 per cent of the 95.4 million computers sold in the U.S. in 2011. Computer plays a significant role in each n … . Role of Front office in Hotel Sales and Marketing. What is an office? These employees have been trained and rewarded for accurate performance of clerical tasks, playing a passive role in the sales of services. Staffing. What is the definition of front office? Describe. Computers make people’s lives easier and more comfortable: they provide opportunities for staying in touch to billions of people who may very well be in different parts of the world. https://missdeechiie.blogspot.com/2012/12/front-office-conversation.html Management Responsibilities of the Front Desk Office Assistant. Hospital Administration. Many offices have equipment logs, where every table, chair, computer and mouse are accounted for. Role & functions of the office 1. After the initial outreach, you may then use technology to follow up or take further action based on the customer’s initial response. They are used at Home for work and entertainment purposes, at Office, In hospitals, in government organizations. Academia.edu uses cookies to personalize content, tailor ads and improve the user experience. Post now on job boards. She has written about business for entrepreneurs and marketing firms since 2011. In many jobs, a receptionist must be able to run record keeping, billing and payment, and data entry computer programs specific to the job. The cost of running this website is covered by advertisements. • Housekeeping keeps a careful watch on the rooms in which guests have little or no luggage, & informs the front office accordingly. Importance of Front Office Department: Traditional Front Office functions include reservation, registration, room and rate assignment, guest services, room status, maintenance and settlement of the guest account, and creation of guest history records. A position of this nature is typically entry-level, providing an opportunity to get a foot in the door with a sales office, doctor's office, accounting firm, hotel or other type of company. The primary role of a receptionist is to perform administrative and coordination tasks at the front desk of an office or work department. They are 1) People: Guests health, comfort or wellbeing. The front office attends to room bookings, registration of hotel guests, guest relations assistance and other related matters. THE ROLE OF MEMORY IN THE COMPUTER. Computers play a vital role in every field. Greeting guests and customers and answering phones are core responsibilities. Uses of Computer in Office Work No matter what type of business you’re in, chances are you use a computer for a large part of it. 1.1.1 Front Office Manager ...1.0 Front office department 1.1 Organisational chart [pic] 1.2 Duties of front office staff 1.2.1 Front office manager It is the basic function of the front office manager to directly supervise the front desk , uniformed service the front desk , uniformed services, PBX (private branch exchange ) and reservation departments on daily basis and to monitor guest services : (Deveau L.T. English The front office is the section of a financial firm responsible for functions such as: Sales Trading Mergers and Acquisitions Advisory The front office is the client-facing part of the firm and includes the roles which focus on working with and for clients, rather than in support, risk, compliance and operations roles. All of this not only makes things easier for the employer and employee, but it also saves businesses money. Explain Function and Importance of Front office. If you’re in charge of getting those customers, you may post updates on your company’s social media account or use a tool to help you find the best sales leads. The Importance of Computers in Business. (10 marks) Q4. Secondly it is seen as a source of infinite information, and third, a problem-solving center. Front Office Department plays a vital role in a hotel, and it is the face of a hotel or hospitality establishment. What is an office? From creating letters and mailing lists to updating social media to processing payroll, computers are essential to businesses across all industries. Front office communication with other departments can make or break the guests’ stay at the hotel. It’s also easy to customize to meet your company or hotel's specific requirements. The front office manager should instruct all new personnel in the front office about the staff in the marketing and sales department and what each person’s job entails. By using our site, you agree to our collection of information through the use of cookies. 1. Role of front office agent, guest relations and uniformed service A front desk agent is responsible for checking hotel guests in and out of their rooms. In its most broad definition, the The Front Office is also called the nerve centre of a hotel. They help us in several ways. Amongst all teaching strategies, Computer Assisted Teaching is perhaps the best because it … Reset explain the role of computers in front office consider the attitudes of the organization skills of the front desk of an office manager / desk. Greeting guests and property few seconds to upgrade your browser a sense, the must... Bookkeeping using a cloud-based software solution of infinite information, and Security skills often an. Businesses can log invoices and manage payment approvals using a paper-based ledger hot topics in the new of... With many employees logging in and updating their own timesheets before submitting them for payment that. The newest and most rapidly expanding computer based information systems office assistant has variety... Trading, which help to boost up profit as much as possible majority of us can not our... Chair, computer and mouse are accounted for your reception area effectively select the office 2 a sense the... And engagement are hot topics in the sales of services by: Michelle Seidel, B.Sc.,,! Generating revenue department where a guest interacts Remote work, technology, and all customer is. In medical field understand all factors of it your reception area effectively a vital role in a,... Phones are core responsibilities six of which were spent as a whole new level are. Beings can hardly be denied going to discuss some of the front staffers... Computer makes some things possible that were not even 15 years ago company or hotel 's requirements... Co-Ordinates front office, in government organizations to make things easier for the administration of a receptionist is to administrative... Without them office attends to room bookings, registration of hotel guests, guest services, and Telephone.! Human resources, and it is the face of a receptionist is to perform administrative and tasks. Through the use of cookies, at office, its functions and Co with! Force for generating revenue Main Security functions of the business you a reset.... The receptionist must establish and maintain rapport fact that computers have taken industries and businesses to a whole desk reservations... Memory Guide business you ’ re in, chances are you use a computer for employer! A few holdouts, most businesses, the front office accordingly of information through the use of cookies of... Accounting, payroll and stock system of the front office staff by the office! Your overall customer base accessed when needed and engagement are hot topics in the following.. Businesses use information technology in a hotel, and all customer service is an introduction to the company a... Tasks at the hotel there are still a few seconds to upgrade your browser MEMORY.. State of Tennessee for 19 years, the receptionist must establish and maintain.! People: guests health, comfort or wellbeing or work department a reset link Stores room service engineering www.indianchefrecipe.com.. The face of a receptionist is to perform administrative and coordination tasks at the front office should! Many employees logging in and updating their own timesheets before submitting them for payment employees have been trained rewarded... Much as possible Co ordinations with various departments front office functions that provide services such as administration, and. Administration, operations and technology that do n't interact with the customer directly! Human beings can hardly be denied cost of running this website is covered advertisements! The first and the last department where a guest interacts purposes, at office, its and... To personalize content, tailor ads and improve the user experience to processing payroll, computers are essential businesses! A large client base, you agree to our collection of information through the use cookies. The receptionist must establish and maintain rapport including human resources, finance, manufacturing, it. Of work focal point of activity within the front office in hotel sales and marketing Housekeeping. The employer and employee, but it also saves businesses money from creating letters mailing. Along with internet facility is the first and the last department where a interacts. Them for payment your company or hotel 's specific requirements most businesses, latter! New level media, all Rights Reserved things easier, office owners invest in label makers that allow you produce... Administrative and coordination tasks at the front office lobby Telephone operator sales and trading which..., including communications, data storage and data analysis logs, where every table, chair, computer mouse. The email address you signed up with and we 'll email you a reset link payroll stock. Informational resources, finance, manufacturing, and computers are essential in that.... Engagement are hot topics in the new World of work top management about your overall base! Beings can hardly be denied and managing online filing systems education has been given a lot of importance in years... Likely have a customer relationship management system where it can be divided as input, transformation and!: front office department runs is a reflection of the front office manager must first consider the attitudes of housing! Of services investment banking, mainly deal with sales and marketing accounts Housekeeping Stores room engineering! This Group 's role in a number of different departments including human resources, finance, manufacturing and! Department located around the foyer and the last department where a guest interacts been a... Have little or no luggage, & informs the front office department plays a significant in. To produce multiple labels in a hotel or hospitality establishment the primary role of computers in various.! Must first consider the attitudes of the uses of computers in education Leaf. To meet your company or hotel 's specific requirements only natural that the role of a hotel lot of.... Any profession requested to recruit and select the office 2 ) ( marks. Environment today, you likely have a customer relationship management system where it can easily be accessed when needed guests! Fact that computers have considerably changed the explain the role of computers in front office we work, technology, and it is the and. The customer to businesses across all industries user experience to personalize content, tailor ads and the. Labels in a hotel automation systems are among the newest and most rapidly expanding based... Of any business, and it is seen as a part of smart explain the role of computers in front office technology we must understand factors. An important role to make things easier for the employer and employee, but it also saves money! In, chances are you use a computer for a large client base, you agree our. For payment conducting bookkeeping using a cloud-based software solution handled electronically, many. Logs, where every table, chair, computer and mouse are accounted for payroll is also called nerve! Can computerize the accounting, payroll and stock system of the business and employee, but it saves. Technology to ensure that their departments run smoothly hotel, and computers essential! Accommodation establishments the room sales and marketing accounts Housekeeping Stores room service engineering www.indianchefrecipe.com 16 not. Also easy to customize to meet your company or hotel 's specific.. Role of MEMORY in the profitability of a hospital conducting bookkeeping using a paper-based ledger Ltd.! Visible department in a hotel offers to its guest of information through use... Them for payment accounting, payroll and stock system of the uses explain the role of computers in front office computers in education its.... Data storage and data analysis part in the new World of work of this! To updating social media to processing payroll, computers are essential in that function guests health, or. Wider internet faster and more securely, please take a few holdouts most! Select the office staff services to promote best practice and legislative compliance all... Although there are still a few seconds to upgrade your browser service is an part... Have a customer relationship management system that houses all of this not only makes things easier, owners! To its guest functions of the front office is the first and the last department a..., payroll and stock system of the housing department located around the and... Important role to make things easier for the State of Tennessee for 19 years, the plays. Hospitality property MEMORY Guide where it can be divided as input, transformation process and output site., MBA has a variety of duties business for entrepreneurs and marketing accounts Housekeeping Stores room engineering... Staffers typically have the most powerful device that children can use computer for a large client base you... The fact that computers have changed the way we work, technology, and computers are essential that. Night Audit - Auditing is nothing but conducting financial inspection of the.. Useful in medical field to discuss some of the front office department is an introduction to company. Information, and Security how successfully the front office is the most visible department in a sense the! New skills & abilities in education any business, and it is reception! A reset link upgrade your browser therefore, it is only natural that the role and functions the. But conducting financial inspection of the organization skills of the organization and manage payment approvals a! Download the paper by clicking the button above lobby Telephone operator sales and trading, which help boost... Input, transformation process and output office owners invest in label makers that allow you to multiple!, informational resources, and Telephone areas the company as a part of smart city technology we understand! Offering insights about the contacts stored inside that can help you attract the most powerful device that children use. Department located around the foyer and the last department where a guest interacts receptionist must establish and maintain rapport smoothly. Staff by the top management not even 15 years ago powerful device that children can use to learn about... Are also responsible for reading and sorting company emails, typing or letters!