The resume above covers a person who worked as a front desk clerk and hotel bellhop. We have reviewed several job listings and found the following among the core Hotel Front Desk Agent duties and responsibilities. The resume examples below are designed to help you in creating your own front desk clerk resume. Hotel Front Desk Job Responsibilities: Welcome guests in a warm and friendly manner. International Luxury Hotel Association (ILHA) – A non-profit organization devoted to connecting and educating hotel professionals through networking, summits, webcasts and publications. Hotel Front Desk Clerks have the following responsibilities: Hey there! Job duties. They are employed by hotels, motels, and resorts. Hotel Front Desk Agent Job Description. Refer friends, get paid! A smiling face and a cheery hello helps hotel … A front desk clerk works in the reception area of a hotel or motel, and performs a range of duties to help ensure that guests have a satisfactory experience. This Front Desk Representative job description template is optimized for posting on online job boards or careers pages and easy to customize for your company. Indeed may be compensated by these employers, helping keep Indeed free for job seekers. It is helpful to research additional resources when considering a career as a Hotel Front Desk Agent. A Hotel Front Desk Agent must have the ability to complete diverse tasks in order to maintain an efficient front desk area of any hotel. During this training, they often shadow a fellow hotel front desk clerk as they learn to navigate the guest services software, interact with the hotel’s or resorts’ clientele and complete other necessary tasks. Hospitality Educators – A website for independent hotel owners, which includes articles addressing front office tips such as telephone etiquette and proper service delivery. Midnight Rose Hotel & Casino 256 Bennet Ave, Cripple Creek, CO 80813. Job description and duties for Hotel, Motel, and Resort Desk Clerk. A few of the main duties of a front desk clerk are taking any reservations, answering any guest questions, recommending local attractions to guests, and answering any phone calls. Plus Free Job Search Tool. Examples of Hotel Front Desk Clerk responsibilities. Refer friends, get paid! My Perfect Cover Letter is your solution and takes the hassle out of cover letter writing. A Hotel Front Desk Agent is also available to all guests who need to report a complaint or … Job Duties and Tasks for: "Hotel, Motel, and Resort Desk Clerk" 1) Greet, register, and assign rooms to guests of hotels or motels. Also Hotel, Motel, and Resort Desk Clerk Jobs. Attention to detail and strong communication, organizational and interpersonal skills are important for Hotel Front Desk Agents. 2) Verify customers' credit, and establish how the customer will pay for the accommodation. A hotel front desk agent represents the first point of contact with guests and handles all stages of a guest’s stay. Create the perfect job-worthy cover letter effortlessly in just a few clicks! 39 Jobs für Hotel front desk clerk in Fremont. Executive housekeeper, Banquet Manager, Front office manager There are over 1,041 hotel front desk clerk careers waiting for you to apply! 31 Jobs für Hotel front desk clerk in Inver Grove Heights. ensure proper room allocation. Ascertains their lodging, purchasing needs. Front Desk Clerk Job Seeking Tips. JOB SUMMARY: Responsible for attending to the needs of guests, especially during check-in and check out. Maintaining day-to-day paperwork, including balancing revenue and expense transactions. A smiling face and a cheery hello helps hotel … Hotel Front Desk Clerk . Page 1 of 71 jobs. confirm relevant … Core skills: Based on job listings we looked at, employers want Hotel Front Desk Agents with these core skills. Part of the problem-solving aspect of a front desk clerk's job duties is to anticipate issues before they happen. Front Desk Job Description. Hotel Job Description sample, Job description sample for all department. This free front office job description sample template can help you attract an innovative and experienced front office worker to your company. Apply Now. View this and more full-time & part-time jobs in … Hotel Front Desk Agent Job Description The hotel front desk agents are employed in hotels and are often the first people to greet incoming guests. Job Description. Job details. Midnight Rose Hotel & Casino 256 Bennet Ave, Cripple Creek, CO 80813. Responsibilities include greeting and checking-in guests into a hotel, assigning them rooms, and providing them with the keys. Wage:Starting at $13.00 hourly. A new front desk clerk may work with an experienced front desk clerk until they are ready to manage the expected tasks on their own. Assigning rooms to guests and informing them of any specials offered by the hotel. Hotel Front Desk Clerks may also communicate with guests via phone, handling any problems with the guests’ hotel room. Front desk clerks are not only told about these problems but they are expected to solve them. This free front desk agent job description sample template can help you attract an innovative and experienced front desk agent to your company. During check-in, a front desk agent will verify a guest’s method of payment and run a background credit check. Hotel Front Desk Jobs description A hotel front desk job is the most important position in the hospitality industry. Location Vancouver, BC; Salary $ $ 15.00 to $ 17.00 HOUR hourly for 20 to 40 hours per week; Terms of employment Term or contract Part time leading to full time Add these to your Construction Supervisor toolbox and broaden your career options. Page 1 of 71 jobs. Hotel Front Desk Responsibilities: Checking guests in and out. Make sure to add salary, requirements, benefits, perks, and steps to apply for the specific role at your company. Hotel Front Desk Clerk jobs. Concierge services require more advanced customers service skills and knowledge of the local area and its attractions, which will often result in a higher hourly wage. Hotel Front Desk Clerk Verified This job posting has been provided directly by the employer to Job Bank. Responsibilities listed below are representative of the knowledge, skills and/or ability needed to effectively execute this job. FrontDesk Anywhere – A blog discussing various tips and strategies for those in the hotel management business. Hotel Front Desk Clerk . We make the hiring process one step easier by giving you a template to simply post to our site. Hotel front desk agent – practicum job description Hotel front desk clerks make room reservations, provide information and services to guests and receive payment for services. Please note that we are not your recruiting or legal advisor, we are not responsible for the content of your job descriptions, and none of the information provided herein guarantees performance. Job Description. You will be responsible for call in and walk in reservations which include processing payment and safeguarding guest information. Descriptions of a Hotel Front Desk Position. Book reservations for individuals, families and groups as required. The desk clerk is in charge of checking in the customer and providing them with directions to their room, as well as information about the available amenities offered at the hotel. HOTEL RECEPTIONIST . Organizing transport services for guests at their request. They essentially check guests in and out, make room reservations and track and report room statuses and rates. A hotel front desk agent represents the first point of contact with guests and handles all stages of a guest’s stay. Job description and jobs for HOTEL CLERK. Maintaining day-to-day paperwork, including balancing revenue and expense transactions. You should have a pleasant and professional disposition with guests and other hotel staff. Start a free Workable trial and post your ad on the most popular job boards today. The front desk is one of the best resources for guest information and communication. Explore these related job titles from our database of hundreds of thousands of expert-approved resume samples: You are looking for your dream job and need a cover letter? As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in … A polished resume tailored to what employers want is vital for making a good first impression. Liberty. 1,041 hotel front desk clerk jobs available. Hotel Front Desk Receptionists make guests feel welcome and are responsible for reservations, check-in procedures, billing, and solving any complaints coming from clients. While you don’t need to list every daily task, such as checking email, you must list the core responsibilities. The hotel receptionist job is often referred to as a front desk agent. PBX experience a plus. Wage:Starting at $13.00 hourly. Hotel Front Desk Clerk jobs. Hotel Front Desk Job Description Template. Front desk clerks make appointments, check guests in and out and process payments. Location Vancouver, BC; Salary $ $ 15.00 to $ 17.00 HOUR hourly for 20 to 40 hours per week; Terms of employment Term or contract Part time leading to full time Hotel Front Desk Clerk Verified This job posting has been provided directly by the employer to Job Bank. Main Job Duties and Responsibilities. A typical day as a hotel front desk agent, involves registering/booking guests in and out of their rooms, while accommodating any special requests. Stroudsburg, PA As part of our professional team, this role is integral to the company's success. Some hotel clerks are only responsible for checking in and checking out guests, whereas other hotel clerks also offer concierge services. This includes servicing same-day reservations as well as pre-registered guests. Job Description: 1) Performs any combination of following duties for guests of hotel or motel: Greets, registers, and assigns rooms to guests. Use our Career Interest Test Report to get your career on track and keep it there. We make the hiring process one step easier by giving you a template to simply post to our site. American Hotel & Lodging Association (AHLA), International Luxury Hotel Association (ILHA), Hotel Front Office Management, 5th Edition, Don’t Take It Personally: Women Hotel Front Desk Agents Learn to Negotiate Difficult Guests in a Patriarchal Industry, Using oral and written communication skills to register and accommodate guests, Maintaining updated information on room availability, reservations and guest messages, Understanding how to use hotel Property Management Software (PMS) systems, Apply selling techniques when needed to register rooms, Ability to complete light maintenance duties if needed. Team Leader- Front Desk. We make the hiring process one step easier by giving you a template to simply post to our site. Hiring Front Desk Representative job description Post this Front Desk Representative job description job ad to 18+ free job boards with one submission. Hotel Front Desk Clerk : Category Hotel and Retail Description To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Relevant industries include sales, customer service and computers. Don’t Take It Personally: Women Hotel Front Desk Agents Learn to Negotiate Difficult Guests in a Patriarchal Industry – A seasoned human resources professional relates how female Hotel Front Desk Agents handle irate guests and irrational behavior. Tech-savvy highly accurate and efficient in data entry and general operations. Most hotel clerks will receive on-the-job training in the first few weeks in the position. Make sure to add requirements, benefits, and perks specific to the role and your company. A Hotel Front Desk Clerk is the first point of contact for hotel customers. Dedicated Hotel Front Desk Agent offering more than 9 years in the hospitality industry as well as in-depth knowledge of hotel desk operations. Posted on: 12/10/2020 630 Hotel Front Desk Clerk in Cedar Lakes Casino, Cass Lake, MN Posted on: 12/9/2020 Full-time. Displayed here are job ads that match your query. The most important part of a hotel front desk clerk’s job description is projecting a high quality image of both themselves, and the hotel for which they work. Make sure to add requirements, benefits, and perks specific to the role and your company. Use bullet points to detail some of the core responsibilities of the employee and how they keep the company running smoothly. A Front Desk Clerk represents the first point of contact with the clients of a business, hotel or doctor’s office. 3) Date stamps, sorts, and racks incoming mail and messages. Hotel Front Desk Clerk jobs in USA All New Filter 170 jobs Create alert All New Hotel Front Desk Clerk Save. These duties also include checking guests out of the hotel. Responsibilities listed below are representative of the knowledge, skills and/or ability needed to effectively execute this job. Receptionist Job Description. Job Description. The primary responsibility of a front desk agent is to greet guests and get them checked into rooms. Or if you’re ready to hire, post your job on Indeed. This free front desk agent job description sample template can help you attract an innovative and experienced front desk agent to your company. The U.S. Bureau of Labor Statistics groups Hotel Front Desk Agents with Information Clerks. Front Desk represents the hotel to the guest throughout their stay. They greet, register, and assign rooms to guests of hotels or motels.. A typical day for a Hotel, Motel and Resort Desk Clerk will also include: Issue room keys and escort instructions to bellhops. You can search and apply for over 2 million other jobs. The reconciliation of … Qualified candidate is responsible for handling guest registration and check-out, respond to all guest requests and act as communication liaison between the guests and all other departments. Front Desk Representative responsibilities include: Keeping front desk tidy and presentable with all … Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. Displayed here are job ads that match your query. Hotel Front Office Management, 5th Edition – A comprehensive look at management strategies in all areas of hotel front office management. Hotel Front Desk Agent responsibilities include: Performing all check-in and check-out tasks; Managing online and phone reservations; Informing customers about payment methods and verifying their credit card data; Job brief You will coordinate services per guest requests to ensure a positive stay. Hotel night clerks issue room keys to guests and keep records of occupied rooms and guests’ accounts, according to the Divi Carina Bay Beach Resort. Address: 308 Old Airport, RD, Yellowknife NT X1A 3G3 NOC Code: 6525. American Hotel & Lodging Association (AHLA) – A professional organization offering networking opportunities, conferences and resources for those in the hotel industry. Tracks room revenue, occupancy percentages, and other front office operating statistics. Here’s how to write the best front desk job description for resumes: Go chronologically by starting with your most recent job and going back from there. Over 12,000 other Job Titles and Job Descriptions. While many guests have reservations, some customers will be walk-ins, so you need to be able to work with the hotel’s reservation and booking system to follow established procedures for either scenario. Obtaining a job as a front desk clerk can be a rewarding career choice, but first you need to land an interview. Descriptions of a Hotel Front Desk Position. They can change guest room reservations as well. Advanced skills: While most employers did not require the following skills, multiple job listings included them as preferred. Other common job titles include guest relations associate or front office agent. … New hotel front desk clerk careers are added daily on SimplyHired.com. Job Responsibilities . Sort by: relevance - date. While you're here, why don't you post your job to Indeed! Duties include welcoming customers and making them aware of the best in hotel services. Hotel Front Desk Clerks – Super 8 Yellowknife Address: 308 Old Airport, RD, Yellowknife NT X1A 3G3 NOC Code: 6525. The low-stress way to find your next hotel front desk clerk job opportunity is on SimplyHired. Job details. We are looking for a well-groomed, friendly Hotel Front Desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. A successful Hotel Front Desk Clerk will have various prerequisite skills and qualification, including: The average yearly salary for a Hotel Front Desk Clerk is $11.85 per hour. Apply online instantly. Some of the duties hotel front desk clerks typically have are: Taking calls from guests staying at the hotel as well as external customers Scheduling and modifying guest room reservations and other accommodations Stroudsburg, PA As part of our professional team, this role is integral to the company's success. Responsibilities include greeting and checking-in guests into a hotel, assigning them rooms, and providing them with the keys. If there is no concierge, the front desk agents will be tasked with the job of helping guests make reservations and recommending activities they can do while they are in town. Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel 's financial records. Below are links to various resources providing information about this career. Visit our Help Center for answers to common questions or contact us directly. Hotel front desk clerks make room reservations, provide information and services to guests and receive payment for services. Hotel front desk clerks typically have a period of on-the-job training upon hiring to become familiar with the specifics of the hotel or resort they’re working in. Some desk clerks may come from other customer service positions like retail, restaurant or sales with strongly developed customer service skills that transfer to the new position. A Hotel Front Desk Agent is also available to all guests who need to report a complaint or request a service. What is a Hotel Front Desk Clerk? The Hotel Front Desk Agent will provide information about available rooms and rates, furnish room keys and hotel information, and process payments. If you are looking to fill a similar role that is not a Hotel Front Desk Clerk, you might find one of these related job description samples to be useful: Need help writing a job description for a specific role? If you want to work as a Hotel Front Desk Agent, focus on the following. PBX experience a plus. Liberty. Hotel Front Desk Clerks who work for a smaller hotel company with fewer guests can expect a lower hourly wage than a desk clerk that works for a busier hotel with more guests. Greet walk-in guests and guests with reservations when they arrive at the front desk. Hotel night clerks must know all room types available at the establishment as well as layouts and locations and must know all room rates, promotions and special packages, according to Crestline Hotels and Resorts. register and check guests in. Use our Career Test Report to get your career on track and keep it there. The desk clerk is in charge of checking in the customer and providing them with directions to their room, as well as information about the available amenities offered at the hotel. The most important part of a hotel front desk clerk’s job description is projecting a high quality image of both themselves, and the hotel for which they work. Duties include welcoming customers and making them aware of the best in hotel services. You’ll want to stress the positive qualities of your company and why a job seeker would want to work for you. Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Sort by: relevance - date. All rights reserved. When writing your front desk receptionist job description, make it succinct to ensure it is easy for the candidate to understand. Nach Hotel front desk clerk-Jobs in Fremont, CA mit Bewertungen und Gehältern suchen. Full-time. As a hotel front desk clerk, you will be responsible for greeting guests in a courteous and professional manner. Job Description: A Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. welcome and greet guests. In addition to these general skills, a Hotel Front Desk Agent could be expected to possess the following skills. Hotel Front Desk Clerk jobs in USA All New Filter 170 jobs Create alert All New Hotel Front Desk Clerk Save. Use these job description examples to create your next great job posting. JOB SUMMARY: Responsible for attending to the needs of guests, especially during check-in and check out. They are employed by hotels, motels and resorts. 3) Keep records of room availability and guests' accounts, manually or using computers. It is the responsibility of the Hotel Front Desk Agent to handle the request him/herself or contact the personnel who would satisfy the request or complaint. Posted on: 12/9/2020 246 Substitute Security Supervisor in Northern Lights Casino Security Dept., Walker, MN. Consistently delivers first-rate service and fosters positive relationships with guests to promote customer satisfaction and loyalty. This might include creating a report per the accounting specifications of an individual hotel or resort. The job description is an important part of the hiring process that attracts the most interested and qualified candidates for a position. When you clearly list the minimum requirements of your open Hotel Front Desk Clerk position, you will receive applications from candidates that meet these preferred requirements. Visit Job Bank to learn about this occupation or for more information about the Canadian labour market. JOB DESCRIPTION: FRONT OFFICE CASHIER REPORTS TO: Front Office Manager / Chief Accountant POSITION SUMMARY:. If you did not work in those specific jobs, don’t worry — all hospitality jobs require the same customer service skill sets, so you will still be able to learn from this resume example. Posted on November 20, 2020 by Employer details Cassandra Hotel . Some of the jobs titles that a front desk clerk could grow into are hotel manager and general manager. This group performs some or all of the following duties: Maintain an inventory of vacancies, reservations and room assignments A minimum of a high school diploma is often a requirement as a Hotel Front Desk Clerk, but some hiring managers may prefer a bachelor’s degree. In many cases, a Hotel Front Desk Agent will be responsible for balancing cash accounts and ensuring that all checkout payments balance at the end of their shift. Hotel Front Desk Clerk : Category Hotel and Retail Description To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Place your job title on top, then dates worked, company name, and up to 6 bullet points outlining your front desk clerk duties for resumes. Based on the most successful resume samples, candidates need to demonstrate assets such as customer service skills, courtesy, communication abilities, and basic IT skills. Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience. © 2021 Job Hero Limited. Job Description for Front desk Agent / Front office assistant in hotel. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. Also known as a front desk receptionist. Other Jobs Within 60 Miles 710 Cook in Shingobee on the Bay, Walker, MN. Job Description. The BLS forecasts 2 percent job growth for this group through 2024 An increase in travel and new hotels and the inability to automate all hotel front desk services are the chief reasons that Hotel Front Desk Agents can expect growth in this profession. Best practices on how to manage jobs on Indeed, Resources, insights and tools for employers, Answers to common questions about Indeed products. A Hotel Front Desk Agent is typically the individual who is approached by guests with comments, complaints or service requests. A hotel bellhop provides excellent customer service. A Hotel Front Desk Agent, or Hotel Front Desk Clerk, performs pre-registration and registration duties for incoming guests at small or large hotels or resorts. A strong sense of customer service is required, as Hotel Front Desk Agents spend much of their time interacting with the public. They essentially check guests in and out, make room reservations and track and report room statuses and rates. Answer the phone at the front desk to respond to current and prospective guests’ needs. Build a Hotel Front Desk Clerk job description, Art Director Job Description | Indeed.com, Assistant Teacher Job Description Sample | Indeed.com, Caseworker Job Description Sample | Indeed.com, CTO Chief Technology Officer Job Description Sample | Indeed, Diesel Mechanic Job Description Sample | Indeed, Director of Sales Job Description Sample | Indeed.com, Logistics Specialist Coordinator Job Description Sample | Indeed, Manufacturing Engineer Job Description Sample | Indeed, Marketing Director Job Description Sample | Indeed, Medical Technologist Job Description Sample | Indeed, Millwright Job Description Sample | Indeed, Network Administrator Job Description Sample| Indeed, Outside Sales Representative Job Description Sample | Indeed.com, Patient Care Technician Job Description Sample | Indeed, Phlebotomist Job Description Sample | Indeed, Prep Cook Job Description Sample | Indeed, Procurement Manager Job Description Sample | Indeed.com, Production Supervisor Job Description Sample | Indeed, Program Coordinator Job Description Sample | Indeed, Real Estate Agent Job Description Sample | Indeed, Software Engineer Job Description Sample | Indeed, Sous Chef Job Description Sample | Indeed.com, Tax Preparer Job Description Sample | Indeed.com, Check in customers using computer programs and equipment and provide guests with directions to their room, Inform customers of all on-site amenities and any relevant information that is needed to use them, Invoice and bill guests for their stay and services used, Communicate with guests to better understand their individual needs to provide them with the best service possible. Providing rooms for guests with or without reservations is the chief task of a Hotel Front Desk Agent. Regardless of the job title this hotel receptionist job description lists all the core duties and skill requirements for this position. Strong mathematical skills are needed in order to complete payment processing and bookkeeping responsibilities. Nach Hotel front desk clerk-Jobs in Inver Grove Heights, MN suchen und Arbeitgeberbewertungen und Gehälter einsehen. Hotel Front Desk Receptionists make guests feel welcome and are responsible for reservations, check-in procedures, billing, and solving any complaints coming from clients. On a daily basis, Hotel, Motel and Resort Desk Clerks prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies. A guest who wishes to complain that a room is too hot or cold, for instance, or who needs extra towels or bed linen will speak to a Hotel Front Desk Agent. inform guests of hotel rates and services. *Indeed provides this information as a courtesy to users of this site. Hotel Front Desk Clerks may also communicate with guests via phone, handling any problems with the guests’ hotel room. Your resume is a reflection of your brand and who you are as a person. They also have to check guests in and out of the hotel. Indeed may be compensated by these employers, helping keep Indeed free for job seekers. Hotel front desk agents should be experienced in meeting and handling people, and dealing with problem patrons and emergency or security problems. All These Places – A travel site that offers a blog addressing hotel front desk topics. 2) Issues room key and escort instructions to BELLHOP. Apply for a Nest Hotel Partners Llc Hotel Front Desk Clerk/Night Audit relief job in Pasadena, CA. As a front desk clerk you spend a lot of time in front of a computer.