Crate&Barrel and Backcountry Promote Related Products and Brands. Let’s see how to automate your order confirmation email series to save your time and send order confirmation emails that satisfy and retains your customers. And send a separate shipping confirmation email when product is shipped to your customer. With contact tagging, you’ll be able to automate your order follow-up emails. Confirming order and confirming payment are two separate things. If you’re running an event invitation email campaign, you’re required to send confirm event confirmation emails. The Fitbit order confirmation sample is an amazing representation of email marketing done well. As we have mentioned earlier, order confirmation documents … Below are a couple of tips that should help you add a membership program into your order confirmation emails: Free shipping is enticing. Dear Ms. Kingsley, Their email design is simple, fun, and is positioned for the youth. Partner program will let you increase your revenue rewarding your long-term buyers for recommending your store to their friends.Price: $299.99. Why not. Email customers their shipping information. Do you know that customers who made a purchase once are likely to come back and do it again? Check out a purchase order letter in an email format that you can drop in the supplier’s inbox to initiate the sale. Allowing customers to learn on the go, they boost retention and stimulate future sales. Plus, they display the exact delivery date. Order confirmation emails need to be … Use your order confirmation letters as thank you emails to express your gratitude to your customers and make them feel special. 13 order confirmation email template examples, What is a confirmation order email series, How to send automated order confirmation emails to your customers, Invite customers to your social media channels. The order template covers all the important sections related to freight/shipping charges, billing and shipping address, quantity, part number, confirmation faxes, etc. There you can see just a small truck transporting orders to customers’ doorstep — good stuff without the fluff. Just a simple ‘Thank you’ note for being a part of their movement. Email marketing boasts some impressive statistics, with an ROI of over 3800% (DMA). You’ll need to breakdown your order confirmation campaign to more than one email, to communicate with your customer during the whole buying process. However, proper formatting will reduce the likelihood of your emails landing in the spam folder. You can choose a different order status like pending or refunded (with line item support). This way, they reassure customers that their parcel is already on its way to their doorstep. Are using some cool crafts that we did not include here? Usually this mail consists of product detail and when it will be delivered (estimated date of delivery). } The order confirmation provides the customer with a service overview and offers them the opportunity to clarify any misunderstandings in a timely manner. A confirmation email is an email that is sent to a person in order to confirm about something that involves to their application, subscription, membership, and so on. Have a look at the way REI invites shoppers to their club. Referrals are one way to increase your customer base. Order confirmation emails are triggered to be sent immediately after purchase to clear the confusion and remorse feeling that comes with online shopping. Why are these messages so powerful? The structure of an order confirmation email is not something universal that everyone must follow. Here is an example of an effective e-mail that places an order: Subject line: Order for 200 copies of Kindergarten Math Fun. Yet, there is must-include information that makes your customers trust you from the first purchase. He or she could use a good referral program to earn cash or discounts. After making sure their order and payment was successful, the next thing people are going to look for in an order confirmation email is a way to track their shipment. Include personalized recommendations under the purchased products to increase the CTR of your cross-sell and upsell order confirmation emails. An order confirmation email series may include: 1st email: Order receive email/thank-you email. To be sure, it’s not required by law, but it’s useful for several reasons to respond to such an order with a written order confirmation. Surprised? Order or Purchase confirmation emails have some of the highest open rates in the industry. And during the era of influencer marketing, your customer might have 10K followers on Instagram. OMG am I scammed?”. In the sales funnel after the sale, comes the loyalty stage. ["tve-o-hidden", "tve-l-open", "tve-hide-overflow", "tl-anim-zoom_in"].forEach(function(className) { Update product: Updates an existing product. Providing a direct link to your customer support service will hardly drive more revenue to your eCommerce business, but it will definitely improve customer experience and help you reduce chargebacks. To make the shopping process even more convenient, Gilt includes images of recommended products at the bottom of the email. So we provide here some order letter sample as well as order confirmation letter sample with execution letter sample. Some of these items are discounted by 80%, which makes the free shipping offer even more alluring. We’ve got your order #12345”, 31 Product Launch Announcement Email Examples, 17 Best Confirmation Email Examples & How to Set Them Up, 19 Event Invitation Email Template Examples, How to Send Personalized Bulk Email Campaign, 10 Email Automation Campaign Examples (Workflows), How to Create Drip Email Campaigns + 9 Examples, How to Create an Email Lead Magnet Nurturing Sequence, Using Emoji and Symbols in Email Subject Lines, Marketing Automation Challenges Roundup 2019, How to Reduce Soft & Hard Email Bounce Rates, Email Subject Line Scorer WordPress Plugin. Buying something online and not receiving an order confirmation email feels like a nightmare ?. This Order Confirmation Email Template is very easy to use and all email clients will support it. The order confirmation email sample above manages to pack several, useful and relevant blocks of information into just one column. No upsell, no extra call to actions. Addicted to yoga, interested in philosophy, and totally mad about copywriting. Price: Free. From placing the product to the delivery and after. What’s next?’ — The answer to this question is what your customers expect to find inside your order confirmation email. Now is the era of online shopping and hence every now and then people are placing orders online for the things they need. "max-width: 520px !important;transition:all 0s;"); What to Include in an Order Confirmation Email. Thanks for your purchase. By clicking “Allow & Close” or navigating this site you accept the placement and use of these cookies for these purposes. Plus, you can get additional revenue without very much extra work. Zulily order confirmation notification also provides users with shipping information and a tracking number. Update customer: Updates an existing customer. Here is a link to the video instead. Click the button below and you can freely download our order confirmation letter template for an accurate example of this type of formal letter. We are convinced that order confirmation emails are primarily about delivering value, so nothing should distract users too much. Your Fitbit order has been placed”, Fitbit acknowledges customers’ order with the following order confirmation email sample. They’ll appreciate it. Animated elements will spice up your order confirmation emails and create a long-lasting impression. With Opayo tool for X-Cart, you’ll be able to customize the look and feel of your email confirmations as well as payment pages, error pages, etc. Since it is an expected email, order confirmation emails are sitting on the crown of email open rates with 70%. Hidden coupons addon for X-Cart will allow you to insert hidden coupons on checkout, order confirmation, and invoice pages.Price: $40. Follow-up on online order 071515. New paid order: Triggers whenever a new purchase is “paid”. Tracking info makes your transactional emails even more valuable as it stimulates your customers to open your email over and over again. Order email design is typically simple, as it doesn’t require bright banners … [Step-by-Step Guide For Sellers], X-Cart Introduces PayPal Checkout: Upgrade Your User Experience to Convert More, Use Apple Pay for Your Business and Boost Your Conversion Rates, Online Payment Methods for a Fast and Secure Checkout Process, How to Do A/B Testing the Smart Way: Your Most Pressing Questions Answered, creating your next order confirmation email, Product Photography Tips From 19 Pros: How To Take Product Photos, How to Sell Online: Your All-In-One Guide to Selling Products Online [Updated for 2020], Social Media Marketing: The Essential Guide to Your Business Growth, How to Start an Online Store That Actually Grows [2020 Edition], Instagram Marketing For Ecommerce: The Complete Guide, eCommerce Email Marketing: The Essential Guide To Sales Growth + Templates, How to Sell on Facebook in 2021 [Tutorial For Beginners], How to Sell on Pinterest And Skyrocket eCommerce Sales, How To Sell On Etsy: Beginner’s Guide To Etsy Setup & Success, 13 Email Marketing Tips for Creating First-Class Emails (With Steps & Examples), The 16 Awesome Abandoned Cart Email Examples [+ A Few HOT Strategies]. Price: $69, Wholesale addon for X-Cart will enable you to set prices that depend on customers’ membership level.Price: Free. Sending order confirmation emails helps you reassure your customers and ease their concerns. Every purchase made through their eCommerce website helps provide shoes and social services to people in need. Here are a couple of examples of referral marketing: Below you’ll find an excellent example of a transactional email with a referral program from Tradesy. On Amazon, for instance, customer reviews fuel rankings in search results. Order confirmation emails are sent right after a customer places an order on your company’s website, and they have mind-blowing open rates. By offering $10 to their brand ambassadors and $20 to new users, they increase brand awareness and stimulate future purchases. Upselling is promoting Airpods in an order confirmation email of normal Apple earphones. document.querySelector(".msg-icon").classList.add("animate"); For example, promoting a phone case in an order confirmation email of an iPhone. Consider offering free shipping for: You could even offer free shipping on all the eCommerce products, regardless of the order subtotal as gifts. That’s why adding a direct link to your customer support service in your order confirmation notifications may be a good idea. To help you remove buyer’s remorse, here is an order confirmation email format. Gilt offers free shipping for an hour, which means all the items you purchase within the next 60 minutes will be shipped for free. There’s an option to contact their customer care service, a direct phone number, and even pictures of their staff members. An appointment confirmation email or a reply to a meeting confirmation email is really helpful to your clients. If so, … It includes helpful information such as a map and a visual reminder of what you’ve ordered. 13 Order Confirmation Email Template & Subject Line Examples Have a look at this sweet monkey. With the Order Status addon for X-Cart, customers do not have to be logged in or have an account to track their shipment.Price: $45. And there are three main types of it: confirmation; cancellation; shipping confirmation. We and our advertising partners use cookies and similar technologies on this website and around the web to improve your website experience. Download a complete set of business email templates. Paid Memberships addon for X-Cart will let you sell premium memberships in your store. That said, Apple iPhone is the most common device your customers use to read your transactional emails. Take a look at this awesome interactive email from B&Q: It looks like your browser doesn’t support HTML5 video. No, your eyes are not playing tricks on you. Even the most seasoned email marketer doesn’t have that kind of experience. However, social media is still your customers’ preferred communication tool, so you should not get rid of it. Greet your buyer: Just like when someone buys from a real store, you should show gratitude to make them feel welcomed. People are more inclined to accept your cross-sell or upsell offer if you follow up with them shortly after the purchase; Bombarding your clients with emails several times a day is considered to be rude and will only push them away; Products you upsell should be within 25% of the price of the original offer. According to Conversio, the average open rate for transactional emails is less than 18% , yet order confirmation … Cross-sell and upsell your products before shipping to motivate customers’ action. Here is a list of tags that you can use on Automizy to trigger order confirmation emails: New customer: Triggers when a new customer is added to your Shopify account. Order email is an event-triggered email. I hope they will inspire you to take a closer look at your email marketing strategy and rewrite your confirmation emails to make them shine. If you sell your products on Amazon, you may find this tool to be quite useful as you harness the power of feedback and build your reputation. Leverage these micro-influencers in your customer base. Updated order: Triggers when an order is updated (with line item support). }, Leave your email below and get this awesome guide directly to your inbox, Leave your email below and get our awesome Email Marketing Guide directly to your inbox, How Does PayPal Work? var body = document.querySelector(".tve_p_lb_content"); Let your customer know that their order is received with a similar order confirmation email template that follows the latest best practices. setTimeout(function() { Your receipt email is the holy grail of further promotion. Thus, order email templates require special treatment and approach. Send post-delivery order confirmations. document.querySelector(".stage-2 button").addEventListener("click", closePopup); You have all the tips in your backpack now, create order confirmation emails that are informative, useful, helpful, and motivate customer feedback. Have you ever made an impulse buy and regretted it right away? }, 150); CineTech’s order confirmation email is a good example: CineTech asks customers to show their love for the brand by taking a picture of their new home cinemas and sharing it with a specialized hashtag. row.style.padding = "15px 15px 0 15px"; A webinar is still an event, it’s only taking place online that’s it. Content of confirmation email templates When working on an order confirmation email template, you should allow recipients to track their order shipment. It provides just the right amount of detail to make your confirmation email convenient, but not overwhelming. Check your inbox folder. The bravest marketers add animated backgrounds in their transactional emails. }); Price: $19, Video & Content Testimonial addon for X-Cart will allow customers to record video testimonials about your brand and products.Price: $29.99, Indi Engagement Cloud addon will add UGC video to your X-Cart eCommerce store to increase conversion by up to 80%! You will need to register to email marketing automation software, that would allow you to easily set up your automated order confirmation emails. Conveying this important message through transactional emails, TOMS makes you feel like your purchase is supporting something that really matters. order confirmation email templates. This type of UGC makes or breaks a customer’s opinion of your product. Your receipt email is the holy … Cross-sell is promoting products that are complementary to the ordered product. As you’ve seen in the examples, order confirmation emails are more than a single email you trigger on a customer order. Testimonials add-on for X-Cart allows customers to leave reviews about your products or services.Price: $50. Plus, GIFs are best at expressing emotions. The order confirmation email is the message that usually generates automatically in a person’s inbox after making an online purchase. Asking your customers to share their feedback on social media right after the purchase is way more efficient than simply coaxing them to join your Facebook group. The good news is that you do not have to spend extra time and energy coding responsive order confirmation templates and mobile-ready landing pages that adapt to the various device sizes. popup.style.transform = "scale(.3)"; Harry’s use this email as a notification of the product’s … Order confirmation email template. Why you should send order confirmation emails. Learning from the giant of eCommerce? This is not something that every eCommerce company does, but it can significantly improve brand impression and conversion rates. order number See below: The order details are distinctly seen both on mobile and on desktop devices. Reward your customers with discounts on next order after they finish a purchase, it does increase your customers’ life cycle. Join 1850+ businesses using Automizy to increase their email open rates. Read on, take notes, and feel free to steal some of the best templates for your eCommerce business. docBody.classList.remove(className); Send a similar order status email sample to update customers about their order and reassure them about their purchase. GIFs are an easy way of adding something fun to your campaign. Partner Program addon for X-Cart allows your long-term buyers or partners to recommend your store to their friends.Price: $249.99. popup.style.opacity = ".1"; Order confirmation letter template. Shopify sends notifications to customers when different actions take place. They even have the club rules. var docHtml = document.querySelector("html"); Oh.. Still, we encourage product videos on landing pages, homepages, and checkouts. Here are 10 order confirmation email subject line examples. They help cement your brand personality. Order confirmation email templates. Information: This part is the most important to give your customers that feeling of relief when receiving an order   email. Replaces only data that is set. The eCommerce world is never static. It could be something simple as thank you for order and provide order details. Your X-Cart store is ready and waiting. That’s probably why membership programs are among the best ways to monetize your eCommerce store. Share it with us to get your order confirmation featured. As you can see, there is a huge banner promoting Tradesy’s referral program. Order Confirmation Email Template. Tack on a Discount. The copywriter behind this confirmation email immediately took the stress out of the user journey, explaining that the item will be packed and shipped within a day. Free responsive email templates for every purpose. After you have composed your subject line, test it with our free tool, The Subject Line Tester to see which would perform better. Automizy does integrate with e-commerce platforms such as Shopify through its integration with Zapier. You will be automating order confirmation emails to contacts who successfully place an order on your website. This is an email sent to a Disqus user to verify their email address. Now you’ve seen how to create your order confirmation emails to customers, here is a list of order confirmation email subject line to help you maximize your email open rates. PDF invoices addon for X-Cart will automatically send the PDF invoice to a customer upon purchase in the order confirmation message.Price: $49. You can skip it to keep your email design simple or use it to: To see this order confirmation email format in action, here are 17 of the best order confirmation email template examples. Well, why not? In this case, you will need to make some slight changes to our HTML email template for order confirmation and … That’s why responsive email design is no longer a luxury, but a necessity. The Little MOO, a friendly robot that manages orders for MOO’s customers, provides two ways to view customer history, including downloading and printing the receipt and logging in to the account to view details. After placing an order, customers hold a lot of thoughts on whether their order is through or not, if payment is accepted, when to expect the product, is there going to be a next step? It is best to keep a balance between brevity and friendliness. Did my order go through? If you want your order confirmation emails to produce additional revenue, you should no longer ignore mobiles and tablets. These templates are of great importance for the persons who work in the business of dispatching goods. But just because transactional emails contain important information like password resets or order confirmations doesn’t mean you should limit the design of your email. Instead, leverage the power of order confirmation emails to direct an incredible amount of traffic to your social media groups. The good news is that you can use your order confirmation emails to put this idea into practice. to match your website style, colors, and logo.Price: Free. The definition. Don’t be afraid to try something unconventional, creating your next order confirmation email. Here are a couple of order confirmation templates you can use for your campaigns when you are confirming the orders or purchases of your customers: Here are a few subject lines to choose from: Thank you for your order. Who knows, customers may also be looking for quality baby and kids furniture. According to Omnisend, an average receipt email has an open rate of around 60%, which is 4x higher than that of any regular promotional email. Footwear retailer TOMS uses transactional emails to pursue global goals. Animated images and interactive elements inject life into email campaigns and increase click rates. In this blog post, you’ll discover how eCommerce behemoths, like Nordstrom, REI, and TOMS, optimize their confirmation messages to generate additional revenue and boost conversion rates. However, it is always advisable that the order confirmation letters … With the subject line: “It’s official! Even if you include customer history, payment information, and other order details into your transaction email, your customer may still have questions about the next steps. What strategies do you use to enhance your order confirmation emails? There are 16 notifications that customers can receive, including order confirmation and abandoned checkout.. Each one of these notification templates can be customized to include custom HTML and CSS, which means there’s a lot of room to showcase your client’s brand. It improves the overall experience of your business. Some apps, like Mailchimp, allow you to send test emails. The best part? It looks like there is a demo store associated with Log in to my storeNo, thanks. With the help of the following add-ons, you can quickly optimize your transactional emails for mobile in just a few clicks: Sailthru app works with X-Cart via Segment. Now that you’ve read the article down to the last word (Woo-hoo! You checkout processor page sends automatically your Custom Fields data that allows you to create personalized order confirmation emails. An order confirmation is also suitable for an explicit reference to the general terms and conditions. Their confirmation email allows you to do both in only a few clicks. We’ve got your order #12345”, “Your (Brand Name) order has been received (#12345)”, “Great news! Order confirmation email template 1 Confirmation Number: [number] Hello [name], We’re happy to let you know that we’ve received your order. function stage2() { It’s unnegotiable that every e-commerce store and online business must send order confirmation emails. As shown in the example below, Backcountry offers proactive customer service help to their customers before they ask for help. body.style.top = Math.round((window.innerHeight - body.getBoundingClientRect().height) / 2) + "px"; New order: Triggers when a new purchase is made (only open orders) (with line item support). Craft Interesting and Relevant Copy. Toss more in?”. Parabo Press sends its customers a tracking link and suggests that you should click (and then re-click obsessively!) Would you be proud of yourself for buying TOMS? }, 10); Providing an order receipt would satisfy the different needs and requirements of every customer you acquire. She loves using the power of words to inspire people and help them grow their eCommerce businesses. I would. Price: Free, Blueshift app for X-Cart will let you trigger email campaigns, mobile push notifications, and SMS messages.Price: Free, Selligent App for X-Cart will let you send triggered messages across email, web, mobile, offline, and more.Price: Free. document.querySelector(".close-modal-button.stage-1").addEventListener("click", closePopup);