Start Right Here Find appliance parts, lawn & garden equipment parts, heating & cooling parts and more from the top brands in the industry here. This article has been viewed 60223 times. Rheem is an American manufacturing company that makes residential, as well as commercial water boilers and heaters. Energy saving features include a timer to turn the unit off and a sleep mode that powers down the unit when it’s not in use. Water flow is too low, or the shutoff valve is not fully open. So is the case with… Rheem will send you instructions via email if you feel you can perform this operation yourself. When an error code is displayed on display and before you call the service support, do the following to reset the system, which might fix the issue: If nothing happens after resetting the unit and the error code is still visible do the following: Cause: Limescale deposits in the heat exchanger... water flow is reduced, and the temperature increases significantly. Solution: If your tankless water heater is using natural gas, make sure that there is no interruption in gas supply from the distributor. The most advanced models feature a control function, which switches on a blinking LED light in case it detects a problem. Follow the descaling procedure to remove the scale build up in the heat exchanger (there should be an error code). My Rheem tankless water heater will run a minute and kick off putting out the 13 code. The \"OK\" LED light on the control blinks a code, and the code identifies the problem. Call the technician. Click on Shop Parts, or select the kind of product you're working with on the left and we'll help you find the right part. The modular Rheem On-Tap Aqua provides an energy efficient solution for both filtered boiling and chilled water (chiller sold separately). Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. All rights is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to and affiliated sites. Check to make sure there is gas to the unit and that the pressure is correct. Contractor or business name who did the installation and service. Article Number: 218 | Rating: 4.1/5 from 8 votes | Last Updated: Mon, Oct 6, 2014 2:27 PM. When the problem occurs, the error code is displayed on the LCD screen of the remote or user interface, so by understanding the meaning of the code the troubleshooting gets easier. Contact Paloma/Rheem customer (800-432-8373) support; tell them the code you are displaying. Safety features including a safety lock and automatic time out. This is a safety mechanism. Common issues associated with a 12 … An error code 12 found on the Rinnai tankless water heater means there is no flame, or a water heater didn’t recognize a flame in the combustion chamber. If you're looking for help fixing your Rheem Furnace, look no further! The thermocouple tells … we have had rain/snow for the past day, not sure if this has an effect. See the example of descaling the Bosch tankless heater. Some Rheem models particularly newer furnaces have an integrated furnace control inside them that flashes a warning LED light when there is a problem with operation. Clogged condensate neutralizer. A burner with no flame may release gas into the air. If you are calling the manufacturer make sure to have the following info ready: Copyright. The water is heated as it passes through the tankless water heater. If using the propane gas, make sure that the propane tank has enough gas. No Hot Water . Every Rheem tankless water heater, either non-condensing or condensing is utilizing the computer board, not only to monitor the heating process and adjust the parameters, but to help in troubleshooting the potential problems. Cause: The water heater and its burner doesn't get enough gas. I have a Rheem furnace year 2011 have a code 12 low flame sense, code 45 low pressure switch open-inducer on high, code 46 low pressure switch open- inducer on low. RTG2-42 water heater pdf manual download. This means that the unit is detecting a flame, but the flame is being extinguished during operation (weak flame). The water shutoff valve and hot water tap need to be fully open. Cause: The blockage in the air supply pipe or the exhaust vent, or the connection/termination is loose or not correctly done. SHOP PARTS My unit is 2 years old! Disconnect the remote control, PC board, and all wiring harnesses, then reconnect. How to troubleshoot Rheem tankless water heaters by using the service error codes chart. Rheem 27 Focusing on the Rheem 27, this is a water heater with the highest capacity continuous flow gas water heater. An error code 12 indicates a flame loss. We will assume that the Rheem tankless water heater was professionally installed by the licensed plumber/installer. Rheem doesn’t have model number specific manuals but instead a single manual may cover a various sizes of a specific model. If the water heater has the mixing valve installed, and it does not operate properly, it has to be replaced. Water flow is below the minimum required. Step 3 Open the hot water faucet fully if the error code is "15," indicating a low hot water supply. Solution: Make sure that the hot water tap is open enough, so it provides at least the minimum required water flow. There are no attachments for this article. Rheem is a well-known home appliance manufacturer, which also produces furnaces that are intende for home use. Ruud Ruud air conditioner review, prices, and model comparison. Increase the temperature on the remote if it is set too low. A code 12 means the unit has a weak flame and that water is not being heated properly. This means that the unit is detecting a flame, but the flame is being extinguished during operation (weak flame). Also for: Rtg53, Rtg66, Rtg74, Svc 810. Another problem that might occur when the water flow is reduced is the excessive temperature of the heat exchanger. Check the thermostat on the remote control, it might be set too low. If water is not equipped with the control panel, the same error code appears on the remote controller. This Rheem RTG-64DVLN 150k BTU tankless water heater had Error 12 on remote controller. Call the service if none of the steps taken above works. Please see the Owner's Guide for your Continuous Flow Water Heater model. Or they will recommend a professional in your area to help you Increase the flow. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to or Rheem Water Heater Troubleshooting. Symptoms, causes and step-by-step troubleshooting guide to fix the most common problems on Rheem on-demand models. We will carefully analyze your feedback and use it to improve our Articles, but we will not reply to you. How to Fix: Check for proper grounding and that the device is receiving gas of the right type and pressure.Examine the flame rod to ensure it’s connected and has no carbon buildup. FAQ - I recently had my tankless unit installed, why don’t I get hot water at all my fixtures. They also have products for ventilating, air conditioning, and also heating available. Step 4 A flame sensor detects heat coming from the burners. Tankless. Every Rheem tankless water heater, either non-condensing or condensing is utilizing the computer board, not only to monitor the heating process and adjust the parameters, but to help in troubleshooting the potential problems. You can either left-click on the link to open the manual in a new tab or right-click and save a copy directly on your computer. Rheem fault code 16 – This is an over temperature warning which could indicate a possible clogged heat exchanger. All electric water heaters and gas heaters that use electricity: The first … Similar to a code 11, this is caused by lack of gas or airflow. Solution: If you cannot find the problem on the venting system, and cannot remove what is blocking the normal operation, call the service. If you cannot get the pilot light on your Rheem furnace to light and stay lit, the most common problem is a bad thermocouple. To find your local Rheem Approved Plumber, contact us or call Rheem Service on 1300 556 036. Here are tips for solving your Rheem water heater problem or deciding to call a Rheem service company to handle the repair. What it Means: Flame failure: The heater can’t maintain a flame. How to get help! Call your licensed contractor who will likely take similar steps as outlined for code 11. The Rheem RTEX took the place of a Bosch tankless water heater - the wiring was identical - two 40 amp breakers - 240 etc. If you have an issue that requires a reply, Viewed 20037 times since Thu, Mar 1, 2012, Viewed 10383 times since Wed, Oct 26, 2011, Copyright © 2020, NORITZ AMERICA CORP.All Rights Reserved, Solution: Make sure that the gas shut off valve provides enough gas to the main gas burner, and there is no obstacle on its way. When to call a professional to repair your Rheem furnace. Error code 12 indicates your Rinnai hot water system has a flame failure or low gas flow. Call the technician because the water heater is overheating. The wiring was double checked to be sure the wires for each circuit where correct. If you encounter error code 12, you can try the following steps to fix the problem: Check gas is turned on at the gas metre or cylinder Check gas is turned on at the water heater Posted - Fri, Dec 16, 2011 5:43 PM. You can see diagnostic information on the control panel, where you set the temperature. Check if the water inlet filter or fixture aerator is clogged and unblock it if it is. Since the Rheem tankless heaters are using the electronic control board and advanced technology with an optional remote controller and control panel, the diagnostics becomes simpler. Info about all the performed services, including dates. The Rheem Manufacturing Company produces a line of water heaters, air conditioners and furnaces for both homes and businesses. Error 12 is typically caused by dirty flame sensing rods. The neutralizer needs to be replaced soon. An error code 12 indicates a flame loss. Keeping the Fires Lit on Your Rheem Furnace. Cause: Most of the time the water heater doesn't start because the hot water tap is not fully open so the water flow is low. Check the gas pressure; it might be too low, or the gas valve is not fully open. Paloma sells a line of natural gas-heated tankless water heaters. Cause: The gas shut-off valve is not open completely. Ensure the ignitor is operational before calling for service. Check the gas valve and open it completely if the error code is "11" and contact your gas company if the error code is "12," indicating that the gas supply was interrupted. Older Rheem furnaces have pilot lights the burn continuously. Use the error code guideline below to see where the problem is, or call the licensed technician if the code is different from those found here. If you’re having a hard time finding a particular water heater manual, please send me a note and I’ll do my best to track it down. My Rheem Continuous Flow Water Heater is showing a fault code. Code 12 on a Rinnai tankless checking the flame rods - YouTube Even the best tankless water heaters sooner or later may stop working or be affected by other kinds of problems. Rheem, a furnace and home appliance manufacturer based in California, produces a line of furnaces for home use. View and Download Rheem RTG2-42 troubleshooting manual online. Solution: You must descale the water heater. Water temperature on the remote control is set too high. The flame roll out switches are around the burner box and have a tiny red reset. Rheem fault code 11 – No ignition. Please add a comment if you would like to provide us with feedback about this article. Rheem Rheem air conditioner review, prices, and model comparison. This is called the 27 […] The above list of Rheem tankless error codes might help you to troubleshoot the problem successfully, but if you cannot solve it or you cannot find the code here, or it is hard to fix the unit, I would recommend calling the professional. No heat: Furnaces have many components, and a malfunction with lots of these can result in a furnace that doesn’t produce heat.Some of the most common components involved include the gas, power, thermostat, heat exchanger, and ignitor. Close the hot water tap and turn OFF the remote. I unplugged it and now it is giving a 2, 13, 76, 1 codes. A tankless water heater takes up much less room that a traditional water heater because it does not contain water within the unit. The alarm sounds every 60 seconds when the tap is open. Tempstar Tempstar air conditioner review, prices, and model comparison. FAQ - How to find part numbers, parts lists, or parts breakdowns of Noritz products?