eBay & Square Trade Buyer Protection Policy This policy was last modified on June 4, 2005. They explained everything to me. I explained how I wanted to upgrade. Though they don’t cover all types of items, they are generally able to provide warranties for most kinds of consumer electronics, computing, and photo equipment. Also, the power button is real shaky. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Ebay - Squaretrade - Moneygram. I contacted Vizio again, the rep put me on a brief hold, I believe looking something up, came back and told me it was a common error of that model TV, there was no fix for it. Plans that include accident protection also cover damage from accidents like drop and spills. We will hold the payment until you will send us your confirmation that you are satisfied with the product you received. Or anywhere you see this label shown: I’ll admit it, I’m not a big fan of extended warranties. In this case, our mail-in resolution includes a two-day express shipping label and the customer can use any box to send the device to our facility. SquareTrade was offered at the tech stand when I bought it at Target. We apologize for any frustration caused by your recent claim. When I got the computer back, the bottom of the computer is cracked. It's basically a blank Windows computer. I knew it wasn't a year but I didn't want to deal with the hassle of trying to submit the claim any further. He never mentioned that SQUARETRADE wouldn't cover a used engine and transmission. The technical support is the poor part. Verify your seller: click here and fill in a short simple form and our Customer Support Department will contact you with the eBay Verified Seal Profile for your seller. great value for extended warranty. I have been scammed out of $600 on ebay. Important! SquareTrade Protection Plans covers all mechanical/electrical failures that happen during normal use, such as button failure, depleted (non-replaceable) batteries, and nonresponsive charging ports or audio jacks. I tried to submit a claim. I did it a few times and it wouldn’t go through, so I literally had to call them myself with the 1-800 number. 174 SquareTrade reviews. Because when my computer acted up and I went to the pamphlet that they gave me to try to file the claim, the receipt was pretty much faded out. I put an extended coverage on an Xbox One wireless controller. Tracking number: PENDING Your satisfaction is very important to us, and with this 30-day offer, you can have all the confidence in the world. That was valuable. I got my warranty uploaded but I didn't submit my receipt at the time. I took their word for it and said okay, and I chose the TV without really looking into it. dentity and/or Contact Information Verified. You got to push it and it works sometimes. But it was a little lengthy. They helped me right away. Then all of a sudden, I got another email that was saying another TV's coming out. Contact Square Trade Support Here I was shocked beyond words when I filed a claim online with Square Trade. We appreciate your review and being a customer with Squaretrade. The rep was really good. Its warranties are rated highly but may be an unnecessary expense over the life of the device. Received settlement check in a timely manner. I would purchase Square Trade again. Advertisers above have met our There's nothing nearby my place because one is somewhere in Augusta or somewhere in different places like a two or three-hour drive. Thanks, You have 30 days from the above verification date to request the refund. But the tech support kinda felt like they didn’t wanna help me. It's like one thing after the other. Read real customer ratings and reviews or write your own. Also her charger was not charging her Chrome book, they sent a whole new charger and it works great. Buyers's E-mail Address: (((ROR redacted email address for security purposes))) Allstate Protection Plans are serviced by SquareTrade, an Allstate company. My HP printer was spreading the color. They explained I could have a replaced product or check. SquareTrade does its best to provide expeditious and hassle-free service to all consumers. So if the Purchase price was 100$ and it needed 50$ in repairs your warranty now only has 50$ coverage remaining. Very easy to work with!! You don't even get a full refund in 30 the first days after coverage starts, they already dock you fr om day 1- before the policy even goes into effect. She's a supervisor for the warranty support team of SquareTrade. SquareTrade (computers, consumer electronics, photo) is probably the best-known provider of extended warranties on eBay. I will purchase in the future. Corporate Advocacy Business Remediation and Customer Satisfaction Program. I was dealing with this lady named Marty who ended up being a great person. Don’t click on those slick Ads! SHIPPING DETAILS If you would like to see more Rip-off Reports on this company/individual, search here: Hi, I called SquareTrade and told them that they needed to stop that shipping because the TV that they were sending out was not up to standard. I am very very pleased. Is the deal worth it? The headphone costs 50 in eBay for refurb and 120 for new. Member briancornet has been verified by eBay & Square Trade and is committed to customer satisfaction and resolving disputes via mediation. When we called SquareTrade, they said they were gonna need some things to start the claim. If you have any questions, please contact us. At first, I went to Office Depot because I lost my receipt. This is the best way to manage and repair your business reputation. They sound like they were concerned. In my opinion, the Square Trade Warranty is useless and pretty much a scam. The manufacturer's warranty from Microsoft covers 90 days. He put me on hold and then he said, "Okay, let me see what I can do." It's starting to get worse over the last few weeks. Receiver's full name eBay and Square Trade Transactions Program According to their website, when SquareTrade opened their doors in 1999 technology was rapidly advancing and becoming an integral part of people’s everyday lives and routines. I’m a very happy customer. They mailed me a FedEx box with a label. I bought two identical TVs from Costco, I can't remember the size now, but they were both Vizios. It ended up working out. What change should I make in the AddFixedPriceItem request so that SquareTrade Warranty will be added to my listing? The warranty option is not set through the API. Then stopped working. Second online attempt resulted in same message- continue by phone. 8 digit - MoneyGram Reference Number At this time, one of our specialists has reached out to you to address this matter and to provide additional support. Within 3 business days, you will receive the tracking number for your merchandise. It got to the point where it had to be hard reset almost daily which caused it to need all info re-entered (Wifi, Netflix, YouTube, etc.) I put it in, and they were able to find my warranty. This was a major problem for my child cause that was all the TV was used for, she had no cable or ability to watch physical media. I agreed to the proposed replacements, was told it would take I believe 4 to 6 weeks delivery. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Sent in for repair, came back like new. If someone has a top of the line TV, don't try to sell them a Daewoo for a Samsung. I thought to try to submit a claim again so I went to initiate it. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. I should've done more due diligence in looking into that, but I didn't. Please read below at your earliest convenience to learn how you can complete this transaction in a safe environment under Square Trade refund protection. Within a week my daughter had her computer back. The eBay Square Trade Membership, along with other factors, can substantially lower the risks of buying online. I'm so glad I got their warranty and would highly recommend if you get a refrigerator or any appliance you use often. SquareTrade, an Allstate company, will service all warranty claims on behalf of the eBay seller. Call SquareTrade's complaint line directly - 866.840.2196 Monday through Thursday 8 am to 6:30 pm Pacific Time and a Resolution Specialist will work with you to resolve your issue. Click here to read other Rip Off Reports on ebay, https://www.ripoffreport.com/reports/ebay-squaretrade-moneygram/internet/ebay-squaretrade-moneygram-ripoff-scam-internet-250871. SquareTrade warranty is like $9 for an year. I was reading up on it and the last four digits just showed where the TV was made. And then, I went to Office Depot and they said, "We cannot pull out. Squaretrade Ebay Warranty Division, Extended Warranty, Complaint over four ripoff warranties. Squaretrade was a hassle free procedure i put in a claim for my television was told to have it repaired locally which i done, I then emailed the repair invoice to squaretrade and within a few days the invoice total was paid into my bank account, I only had to ring them up once they were very helpful and acted straight away, Would certainly recommend. TRANSACTION DETAILS Allstate has screwed up Squaretrade. Examples of coverage include: drops, spills and other accidents during use, including liquid damage from immersion. I usually advise people to skip the extended warranties that companies peddle to customers, mainly because they’re pure profit for the company and don’t usually cover the user error issues that tend to occur, especially with mobile gadgets. Name: Andrew (((ROR redacted address and phone number for security purposes))) SquareTrade award-winning service has earned tens of thousands of 5-star reviews. I'm done with squaretrade and their deception. There were times where I went to the website and tried to do a callback or to schedule a callback through the website. All content is posted anonymously by employees working at SquareTrade. While many claims are approved instantly, you may need to speak with a SquareTrade representative to complete the claim filing. They said we need the original original receipt but I told them that was impossible because I bought the TV three years ago. They told me to choose a TV and that the options were both gonna be great. I was very pleased with the way my account was handled. We are very sorry to hear that you are unhappy with your recent experience. They pretty much treated me like I didn’t know what I was talking about. http://blog.squaretrade.com. As soon we have received your confirmation we will forward the payment to the seller. Address: (((ROR redacted address for security purposes)))Zip / Country: United States Item: 110127199037, (+1)-206-203-1690 Thanks for your great customer service. The total amount sent Thanks, John! SquareTrade’s warranties are sold by a number of large retailers, including, Amazon, Sam’s Club, Staples and Costco. Consumers want to see how a business took care of business. Buyers will feel comfortable buying from you knowing that you are a verified seller and that you will resolve disputes. But Marty did an excellent job. Ignore me 4 times, lie and cheat our company San Francisco California Print this Report How do I know I can trust these reviews about Allstate Protection Plans? Our content is intended to be used for general information purposes only. As our luck would have it, our Samsung fridge was problematic from day 1 and we had ice maker and general cooling problems. Price: US $600.00 Warranties will be automatically featured on listings that meet the following criteria (For US Site). And then the rep said, "Okay, let me try something else." The screen started having a shadow, like a burn mark in the middle of the screen all the way up. Very happy with the service we received, would recommend to others. OR Their service and response were exemplary and very speedy. And then he just put me and say, "Okay, you can just replace it because we won't be able to help you out somehow.". SquareTrade provides warranties for iPhones, iPads, laptops, and other electronics. He then said, "I'M SORRY SIR, THERE MUST HAVE BEEN SOME MISCOMMUNICATION". The way you are refunded is at your discretion. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. ConsumerAffairs is not a government agency. You have 2 options to confirm the payment: (click bellow to sent confirmation payment via email) |, Don't let them get away with it!® Let the truth be known!™. Ten Mile, TennesseeU.S.A.Click here to read other Rip Off Reports on ebay, This report was posted on Ripoff Report on 05/28/2007 08:32 PM and is a permanent record located here: Ice maker and general cooling problems and general cooling problems here: Hi Jill..., which directed me to do business with someone that can admit mistakes and state how they made.! Reasons why Ripoff Report has an exclusive license to this Report Division, extended warranty, Complaint four! Frustration caused by this covered device, it 's not much but still, you may need to with... 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